We value the feedback we receive from our customers and use these to improve and inform our services. You can find out more about our complaints procedures at Compliments and complaints.
This dashboard uses the data available in the Complaints and compliments dataset to give an interactive view of the number and breakdown of the complaints and compliments we receive. You can select a type of complaint or compliment, and filter the data by section, status or time period. Complaints can also be filtered by ward. The indicators and graph will adjust to the selection(s) made.
Data and information relating to Local government and social care ombudsman complaints can found at Complaints and compliments dataset.